RMA Service Order

For service issues regarding TimeSpot time terminals, communication and terminal programs.

Download and fill in the RMA service order

We acknowledge requests the same day we receive them. For quick delivery on returns (usually 5-10 working days), send your package via DHL or Schenker. Packages sent by post can take up to three weeks.

Questions about programs and communication

Please fill in the support form on the right.

We acknowledge requests the same day we receive them. For returns, we will notify the customer estimated delivery time (usually 5-10 working days).

This is included in our support agreement

  1. License agreement for communication software.
  2. Repair of hardware. Labour and parts are included, such as processor boards, power supplies, memory chips, etc.
  3. Spare parts inventory for older tidterminaler.
  4. Software updated.
  5. Application Questions are answered weekdays 09.00-17.00.
  6. Hardware Questions answered 24 / 7 year round.
  7. Recovery and destruction of old obsolete TimeSpot terminals. “Green Grip” is guaranteed for all time terminals from TimeTerminal.

Support form

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E-mail (Required)